Shipping policy

Last updated: May 2026

Thank you for visiting and shopping at Velmont Official

Processing Time

Orders are processed within 1–3 business days after payment confirmation.

Shipping Times

Estimated delivery times:

Europe: 5–12 business days
United States: 7–15 business days
International: 7–20 business days

Delivery times may vary depending on customs and local carriers.

Tracking Orders

Tracking information will be sent by email once the order has been shipped.

Customs and Taxes

Customers are responsible for customs duties and import taxes where applicable.

Lost Packages

If Your package is lost or delayed, please contact:

info@velmontofficial.shop

Contact Information

Velmont Official
R. Padre Adolfo de Magalhães 3
5400-376 Chaves
Portugal

Website: velmontofficial.shop
Email: info@velmontofficial.shop